Week 6: Participatory libraries and managing programs, products and services

What’s on in Week 6


When Monday 24 August, 5.45pm* til 7.45pm (we may run a little over tonight)
Where On campus: S305 Gardens Point and online in Adobe Connect
What  In class this week, we’re going to talk about the concept of participatory libraries. We’ll start looking at planning and managing products, programs and services, focusing on why we do this stuff and the importance of strategic linkages. We’ll also go through the requirements for Assignment 2.
Can’t make it to class? A recording is available below.

* The class in the room immediately before us always runs til 5.30pm so I’m pushing our start time back to 5.45pm for the remainder of the semester so I have time to set up.

Class recording

Things to read and watch before class


Things to read

Chapter 1: Making the case for cultural programming in Robertson, D. A. (2005). Cultural Programming for Libraries: Linking Libraries, Communities, and Culture. Chicago, IL, USA: ALA Editions.

Chapter 1: Tying programming to your library’s mission in Lear, B. W. (2014). Adult Programs in the Library (2nd Edition). Chicago, IL, USA: American Library Association.

Things to watch

Last year, Jo Beazley (who joined us in our readers’ advisory Twitter chat) guest lectured in one of my units (the old Information Programs) on purposeful programming. Jo provides her perspective on the importance of strategic linkage in programming and programming for a purpose, and runs through a bunch of her projects to illustrate these ideas.

Things to read and watch after class


Things to read

Chapter 2: Planning: From goals to evaluation and black again in Robertson, D. A. (2005). Cultural Programming for Libraries: Linking Libraries, Communities, and Culture. Chicago, IL, USA: ALA Editions.

Chapter 3: Assess in Hill, C. (2009). Inside, Outside, and Online: Building Your Library Community. Chicago, IL, USA: ALA Editions.

Lankes, R. D. (2008). The ethics of participatory librarianship. Library Administration, 47(3-4), p. 233-241.

Things to do

assessment-iconWeek 6 quiz

Complete this week’s quiz on GoSoapbox. You’ll need to enter in the access code, which is: 208-722-526

Please make sure you enter your full name so we can award you the marks.

Please note you’ll get an alert that your quiz is ungraded. You can ignore this. We’re manually marking your quizzes.

It’s not mandatory that you complete the quiz this week – you just need to have done it before the first checkpoint in Week 8 – but I recommend you do it while the content is fresh in your mind. This week, the questions relate to the class content, so if you didn’t attend, you should watch the recording.


For those of you who want to prepare your answers before you start the quiz, here are the questions:

  1. What are the 5 phases of the design thinking process Kate outlined in class on Monday night?
  2. What are the 5 things you can do tomorrow to apply design thinking principles in practice?
  3. According to Brene Brown, empathic responses rarely start with what phrase?
  4. Library 2.0 is focused on the use of Web 2.0 technologies in libraries. True or false?
  5. What are the 7 principles of 2.0ness that Kate outlined in the lecture, and who came up with them?

Week 5 activity post

If you want to get the 1 additional mark for timely submission, you need to post your Week 5 activity post in your personal forum by 11.59pm Sunday.

Other things to do

Read through the materials related to Assignment 2 and Assignment 3.