Thanks for your post Chris. I was wondering whether the class you went to was during business hours? If we have an ageing population and people are having to work until an older age so I wonder if the people who would have like to attend this class might have been at work? I think it’s hard for libraries to have to cater to a diverse set of needs, especially outside business hours. I do agree with your comment that when there are more librarians than students it makes it seem like the librarians have nothing better to do, which is often not the case.