I really enjoyed your post and your contributions during the chat, its an area you seem knowledgeable about. Your references to the key threads in the chat have provided a nice overview too. While I understand the need for HDR support to be a big part of what academic libraries do and the constraints on how to do this well. I was just wondering if you had any thoughts on how to balance this with the general collection management and assistance for undergraduates. I noticed you included researcher in your Bio, do you have personal experience of this kind of support?
While not totally connected to the topic I have read about Academic Libraries opening their archives and specialist collections to the public in the US, do you think this would be appropriate in the Australian context. Perhaps as a way of generating funds or as a community gesture of good will.