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What a great read Will! I love your emphasis on human beings thriving and developing on interaction and collaboration – couldn’t agree more.
I’m still in favour of teaching people to fish from the reference desk however and don’t see that as killing off reference but rather expanding it. Effective interaction and collaboration can surely occur at that level also, don’t you think?
Anyway, Inigo Montoya is, and always will be, an inspiration to us all!