Hi Kirsty, Yeah I’d never heard of RA either, just assumed it was a natural part of libraries. Yeah I don’t think you necessarily have to read something to be able to recommend it, though I sometimes think it can be useful when someone specialise in a particular area such a children’s literature. I think it could be really hard to be across all topics, especially if a client is particularly well read. what do you think? I’m glad your experience at the public library was so positive, I think it would be a real shame if libraries lost that skill, I agree I think it’s invaluable.