Wow Ruth,
This is a very interesting post of an area I never new existed in public galleries and the service they provide seems very user friendly and well resourced. Is it freely open to the general public or do you have to demonstrate some king of research credentials? When you emailed was their contact details easily accessible or was it necessary to set up a user account? A requirement when approaching many larger institutions. I would be very interested to know if their level of service is representational of the sector as a whole.
Caitlin