Thanks Sarah, it was a good experience but in hindsight I was pretty ridiculous – the librarians are there to help after all and I had a genuine enquiry. There was just something about the fact that I was there to review a service that made it seem a little clandestine. My reflection was written in a humorous way because I was reflecting on my own absurd behaviour, but I was making some serious points about what a good service I encountered and why it was good.
As it has turned out I’m glad I went, the librarian made me feel very welcome and I’ll certainly be going again.