Ruth, I just thought I should add – in hindsight, I can see where my post could be interpreted as arguing for reference librarians to ONLY teach people to fish but that was absolutely not my intention. I was really trying to argue that the two things are complementary. And, as Chris rightlly argued, there is certainly a place for classes in “fishing” for the more determined fishermen among us, where teaching could be done in a more intensive and focussed manner than in the reference environment.
Cheers!