I like the sound of the “Your Librarian” page with the reading recommendations – the librarian pics and bios makes the virtual experience a little more human! The reading recommendations is definitely a nod to the retail book store experience where the staff write a single paragraph review (often handwritten) on card and they’re displayed on the shelves. I think there’s probably lots of ideas that can be taken from retail experiences and translated into better library experiences – people seem to shop a lot, maybe they’ll visit the library more!!