Really inspiring post, Luke. I’m totally with you that we need some different approaches to engaging with teens. I like the idea of app based services, I have recently been puzzled as to why libraries don’t use them for a number of things. I feel like American public libraries, which seem to have dedicated YA librarians, services and spaces are doing a much better job than Australian libraries at engaging with teens. I wonder whether the problem is that libraries aren’t currently making that much of an effort to create programs, products and spaces dedicated exclusively to their teen users?