Hi Robynne
Thanks for the post. I agree with a lot of the comments above that we should provide help with basic searches and skills for our patrons to go beyond these basic searches. We should create a culture of learning more than the basic information literacy skills and as Chris B mentioned, provide classes for our patron’s to develop and hone their skills. I think that by encouraging people to push above these basic search skills this will also help us to develop our own skills as we are not always going over the introductory level information literacy skills.