Hi Katherine, thanks for your feedback and giving me the heads up on my typo. In answer to your question, when I looked at Brisbane City Council’s website, every other program they offered was on information or digital literacy, including some in Cantonese and Vietnamese. However the client would either need to access the library to find out about these, or look on the website which implies some degree of information literacy. I may be wrong, but I feel that the people who really need the assistance are still not being reached. I don’t really know what the answer is, except for taking it out into the streets.